DO NOT BUY. These are fake Ray-Bans. I found out when the front of the lens started to peel off. Search online before you buy. Shame on Amazon allowing to market counter fit items.
I don’t know where to begin, what a mistake buying Ray Ban, if there was a way to rate it less than one star they would get it. Let’s see, I paid $148.00 for a pair of sunglasses on May 7, 2018 and three months later the lens comes detached from the frame at the top. An obvious gap is visible. No problem, expensive sunglasses, 24 month guarantee, three months old, they will be replaced. Wrong! According to Luxottica: “Upon evaluation of your eyewear, we have determined that the issue was not due to defective material or workmanship. In addition, we are unable to make any repairs to your eyewear due to spare parts unavailability and/or damage that is beyond repair. We would like to extend an offer to replace your eyewear at the price below: $99.28 Replacement charge $15.00 Processing fee $114.28 Total $0.00 Paid $114.28 Balance To be so condescending to a customer spending so much money on their product is inexcusable. Oh, and just for the record, there never was any "evaluation of your eyewear" they only had me send photos of the problem.
I started with Wayfarers, over 20 years ago. Spent a lot of time in the Army in the desert. Those glasses never scratched or broke. Then about 10 years ago a pair I had developed a crack in the frame. I sent them to Ray-Ban with a letter asking them how much to fix it. Shortly afterwards, I received a brand new pair free of charge. That pair ended up being stolen. So I went with cheap glasses for quite awhile. Bought these recently and loved them. Looked up at a skylight and they fell on a linoleum kitchen floor. And the right lens shattered. I dont know when Ray-Bans quality went away, but Im beginning to see why the Army chose Oakley and WileyX brands for sunglasses. Im done with Ray-Ban. Money for junk is a losing game. I will try to return them but I dont know how that will turn out.
DO NOT BUY. These are fake Ray-Bans. I found out when the front of the lens started to peel off. Search online before you buy. Shame on Amazon allowing to market counter fit items.
I don’t know where to begin, what a mistake buying Ray Ban, if there was a way to rate it less than one star they would get it. Let’s see, I paid $148.00 for a pair of sunglasses on May 7, 2018 and three months later the lens comes detached from the frame at the top. An obvious gap is visible. No problem, expensive sunglasses, 24 month guarantee, three months old, they will be replaced. Wrong! According to Luxottica: “Upon evaluation of your eyewear, we have determined that the issue was not due to defective material or workmanship. In addition, we are unable to make any repairs to your eyewear due to spare parts unavailability and/or damage that is beyond repair. We would like to extend an offer to replace your eyewear at the price below: $99.28 Replacement charge $15.00 Processing fee $114.28 Total $0.00 Paid $114.28 Balance To be so condescending to a customer spending so much money on their product is inexcusable. Oh, and just for the record, there never was any "evaluation of your eyewear" they only had me send photos of the problem.
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